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Customization Service

Customizable Options for Storage Racks
 Structural Type Dimensions​​​​​​​ Load Capacity​​​​​​​ Color & Labeling

  • Initial Consultation

  • On-Site Measurement

  • Professional Design Proposal

  • Plan Confirmation & Quotation

  • Production in Certified Facility

  • Delivery & Installation

  • After-Sales Support

Cooperative Client

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Technical Support

 Our engineering and research & development team is composed of highly experienced professionals with a strong technical background in shelving systems and storage solutions. The core members include certified engineers with over 10 years of industry experience, specialising in structural design, materials engineering, and manufacturing processes.

Our R&D team continuously works on innovating product designs, improving manufacturing efficiency, and enhancing the durability and safety of our shelving systems.
AFTER-SALES SERVICE PROCESS
  • Quality Feedback and Response Mechanism
    We have established a prompt and effective quality feedback system. Once a customer reports a product issue or concern, our after-sales team responds within 24 hours to investigate and provide a solution. We prioritize resolving quality-related problems quickly to ensure customer satisfaction.
  • Support for Common Issues
    Our team provides technical support and troubleshooting assistance for frequently encountered issues. We offer guidance through phone, email, or remote communication to help customers resolve problems efficiently.
     
  • Dedicated Customer Profile and Issue Tracking System
    For each client, we maintain a detailed customer profile and log all feedback and service cases in our issue tracking system. This enables us to monitor recurring problems, follow up systematically, and continuously improve our products and services.
  • Continuous Improvement
    Customer feedback collected through this system is regularly reviewed by our quality and R&D teams to enhance product reliability and service quality.
     
Quality delivered, Service Guaranteed, this is Shibang. A specialist in designing and manufacturing premium storage racking systems.

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Contact Us

  Phone/Whatsapp:+8613918366616
  Email: shibangrack@shibanghj.com
  Address: No.375 Zhongren Road, Nanxiang Town, Jiading District, Shanghai
Copyright © 2025 Shanghai Shibang Storage Rack Co., Ltd. All Rights Reserved.
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